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two smiling business people using digital tablet to review their outbound marketing strategy

How to Nail Outbound Marketing in 2023

August 17, 2023

Despite the buzz of trending digital marketing tactics, one traditional approach continues to hold its ground: outbound marketing. This tried-and-true method, characterized by businesses initiating the conversation with their audience, has been a staple in the marketing mix for decades.

But as the digital age evolves, so does the landscape of outbound marketing. Customers now have more control over the marketing messages they receive, leading to increased scrutiny of outbound methods and a greater need for personalization.

In this post, we’re exploring the evolution of outbound marketing, its comparison with inbound marketing, its challenges, and strategies to improve its effectiveness. 

Whether you’re a seasoned B2B business owner or part of a large organization, this guide will help you navigate outbound marketing in 2023 and beyond!

Quick Takeaways

  • Outbound marketing has evolved with new methods like targeted social media ads, sponsored content, and influencer partnerships
  • The rise of digital media has given customers more control over the marketing messages they receive 
  • Many successful businesses use a combination of both inbound and outbound marketing strategies 
  • Improve your outbound marketing by understanding its challenges, leveraging technology, and integrating outbound and inbound marketing techniques

Uncover the secrets of successful outbound marketing with our detailed guide on how to perfect your business’s strategy in 2023.

Understanding Outbound Marketing

Outbound marketing, also known as traditional marketing, is a strategy where businesses initiate the conversation with an audience. This approach is direct and attempts to reach customers through both general media advertising and direct sales methods.

Some of the most common forms of outbound marketing are:

  • TV commercials
  • Radio ads
  • Print advertisements (newspaper ads, magazine ads, brochures, etc.)
  • Outbound sales calls (also known as “cold calls”)
  • Emails
graphic shows types of media used for outbound marketing

These methods have been used for decades and still prove to be effective in most industries today.

The Evolution of Outbound Marketing

Over the years, outbound marketing has changed significantly. While the core concept remains the same, the methods and strategies have adapted to changing customer behaviors and advancements in technology.

For example, digital platforms have opened up new avenues for outbound marketing. Businesses can now reach potential buyers through: 

  • Targeted social media ads
  • Sponsored content
  • Influencer partnerships

Email marketing, when done right, can also be a powerful outbound marketing tool, allowing businesses to reach buyers directly in their inboxes.

Although, with the rise of digital media, customers now have more control over what kind of marketing messages they want to receive. This has led to a greater need for personalization in marketing messages

Outbound Marketing vs. Inbound Marketing

While businesses initiate the conversation in outbound marketing, inbound marketing is the opposite. 

With inbound marketing, businesses create valuable content and experiences tailored to their audience, attracting potential buyers to their products or services. Potential buyers find the business when they need it, rather than the business reaching out to find them.

graphic shows comparison between inbound and outbound

Examples of inbound marketing include:

  • Content marketing
  • Blogging
  • Search engine optimization (SEO)
  • Opt-in email marketing

Paid search advertising is also considered inbound marketing, as your ads only appear when people are searching for products or services that you offer.

Despite their differences, both inbound and outbound marketing have the same ultimate goal: to attract and convert buyers. 

Many successful businesses use a combination of both inbound and outbound strategies. Although, 61% of marketers admit that their business mostly relies on outbound marketing.

3 Challenges in Outbound Marketing

Every marketing strategy has its challenges, including outbound marketing. The key is to understand these challenges and develop strategies to mitigate them. 

This can involve more targeted outbound strategies, integrating outbound with inbound marketing techniques, or leveraging technology to improve tracking and personalization.

1. Difficulty in Tracking ROI

The return on investment (ROI) of outbound marketing can be difficult to track. Traditional outbound marketing methods reach a broad audience, making it hard to measure their direct impact on sales and conversions.

While digital platforms have made tracking somewhat easier, it can still be challenging to accurately attribute conversions to specific outbound marketing efforts.

2. Increasing Blocking Techniques

Another challenge in outbound marketing is the increasing use of blocking techniques by customers. These include: 

  • “Do Not Call” lists
  • Company managed spam filters
  • Ad blockers
  • Technologies like TiVo, allowing users to skip commercials

These tools make it harder for outbound marketing messages to reach potential buyers, reducing the effectiveness of these strategies.

3. High Cost and Low Yield

Outbound marketing can be expensive. Costs for media placements, production of materials, and even labor can add up quickly. 

Because outbound marketing is often broad and untargeted, many of the people who see or hear the marketing message may not be interested in the product or service. This combination of high cost and low yield can result in a lower ROI compared to other marketing strategies.

How to Improve Your Outbound Marketing

Leveraging Technology for Better Targeting

Improve the effectiveness of your outbound marketing efforts by leveraging technology for better targeting. 

With the rise of big data and advanced analytics, businesses can now better segment their audience and tailor their marketing messages to specific groups. This can increase:

  • Relevance of marketing messages
  • Engagement
  • Conversion rates

For example, businesses can use customer relationship management (CRM) systems to track customer interactions and use this data to personalize their marketing messages

Similarly, digital platforms, like Google Ads and Facebook Ads, allow businesses to target their ads based on a wide range of demographic and behavioral factors.


Integrating Outbound and Inbound Techniques

You can also integrate outbound marketing with inbound marketing techniques for better results. This involves using outbound methods to drive traffic to your inbound content, creating a more engaging and interactive experience for the customer.

For example, a business may use a TV commercial to promote a special offer that’s available on their website. Once the customer visits the website, they are engaged with valuable content and offers, which can lead to higher conversion rates.

This integration of outbound and inbound techniques can create a more seamless and effective marketing strategy, leveraging the strengths of both approaches to attract and convert potential buyers.

How to Improve Your Outbound Marketing

Outbound marketing remains a vital part of the marketing mix for many B2B businesses. The key to success is to understand and adapt to its challenges and the changing digital landscape. By integrating outbound and inbound marketing techniques, you can create a more comprehensive and effective marketing strategy, leveraging the strengths of both approaches.

Looking for more expert advice on how to adapt your B2B marketing strategy to today’s industry trends? Ask about how an ISBM Membership can help your company grow now, join us at our next Member’s Only Meeting or visit ISBM today to learn more!

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